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How to Choose a Snow Removal Contractor in Durham Region

·By Michael Durham
How to Choose a Snow Removal Contractor in Durham Region | Michael Durham Landscaping

How to Choose a Snow Removal Contractor in Durham Region

Finding a reliable snow removal contractor before winter hits is one of the best investments a Durham Region homeowner or property manager can make. Here's what to look for.

Key Questions to Ask

What's the trigger depth?

Most residential contracts use a 2-inch trigger. The contractor dispatches when accumulation reaches 2 inches. Some use 4 inches. Know your trigger: a 4-inch trigger means you might need to shovel the first couple of inches yourself.

How do they handle back-to-back storms?

Some contractors have too many accounts for their equipment. Ask how they manage multiple consecutive snowfalls. Will your property be cleared within a reasonable window?

What's included?

  • Driveway only, or walkways too?
  • Salting/ice control included or extra?
  • Front and side entrances?

Are they insured?

This is non-negotiable. Ask for proof of commercial general liability insurance before signing. If their equipment damages your property or someone slips on ice, you want coverage.

Contract Types

Seasonal flat rate: One price covers the entire winter regardless of snowfall. Good for budgeting, great in heavy winters.

Per-visit rate: Charged each time the contractor attends. Good in light winters, expensive in heavy ones.

Hourly rate: Common for commercial properties or large estates with variable needs.

Red Flags

  • No written contract
  • No insurance documentation
  • No clear trigger depth in the contract
  • Requiring full-season payment upfront from a new client

Why Local Matters

A contractor based in Durham Region knows local weather patterns, knows the township roads vs. municipal roads distinction for commercial work, and has equipment suited to Ontario winters.

Contact us to inquire about our snow management contracts for the upcoming season.

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